About us

Our Mission

Empowering ESL Students. Enriching the Community. Thousands of adults in our community don’t speak English well or at all. The Richardson Adult Literacy Center, (RALC), provides English as a Second Language, (ESL) instruction to help these adults improve their lives and the lives of their families.  RALC provides a variety of classes and activities throughout each year to further their mission.

Our Story

RALC was founded in 1990 through a collaboration between several community organizations. Members of these organizations saw that Richardson’s demographics were changing and that there were gaps within adult ESL services. The organization has succeeded for more than 30 years because of its dedicated volunteers and loyal community support.

The RALC Team

Introducing The RALC Team – a group defined by dedication, expertise, and passion. Meet the faces driving our success!

Ann earned a BA in English and Secondary Education, an MS in Education Administration and Leadership, and is certified in change management, program development, and professional coaching. Her experience as an English teacher, principal, alternative school director, college professor and administrator, corporate trainer, leadership coach, and executive leader have primed her to lead the charge as RALC continues its fourth decade serving Richardson and the north Texas region.

Ann Banks

Executive Director

Carson coordinates RALC’s English as a Second Language programs, including curriculum development, teacher training, student assessment, and teacher support. Her passion is creating engaging, active learning environments where adults can learn. Carson came to RALC after many years as an English Teacher. She lives in Dallas with her husband and their rescue dog Oakle.

Carson Childress

Program Coordinator

Katelijne (Kat for short) started volunteering as an ESL teacher with RALC in 2017 and joined the RALC team in 2021. Originally from Belgium, Kat is a multilingual social worker fluent in English, Spanish and Dutch. She coordinates student outreach, registration, enrollments, and communications. Kat also helps facilitate the Career Bridge Program which provides RALC students with job search training and information about various career paths. She is passionate about supporting students as they work to improve their language skills and find meaningful employment. Kat lives in Richardson with her husband and two sons.

Katelijne Lefevere

Student Success Coach

Andrea Hamblin coordinates RALC’s volunteers, from recruitment to training to placement to ongoing support. In 2017, she moved to Richardson and joined RALC as a volunteer teacher. As someone who grew up overseas and spent time learning languages, Andrea understands the struggle and is passionate about helping others overcome cultural and language hurdles. She looks forward to ensuring RALC volunteers can do the same while enjoying their work and feeling supported in their efforts.

Andrea Hamblin

Volunteer Coordinator

Jazmine is a proud Texas native and an Air Force veteran. She brings a passion for nonprofit management and a commitment to supporting ESL learners. Fluent in both English and Spanish, she is thrilled to join RALC as the Administrative Financial Assistant. In this role, she meticulously manages day-to-day financial operations, working hand-in-hand with the Executive Director. Jazmine’s diverse background, coupled with an unwavering dedication to empowering migrants and championing citizenship pathways, fuels her drive to support RALC’s mission.

Jazmine Velasquez

Administrative Financial Assistant

Felicia is a Dallas native and a UT Dallas graduate. She brings a passion for nonprofit work and years of experience in marketing, branding, photography and social media management. In this role, Felicia manages the RALC newsletters and social media platforms and other forms of communication. She also works closely with the Executive Director to generate new ideas on expanding RALC’s presence and mission.

Felicia Garcia

Communications Coordinator

Board of Directors

Introducing The RALC Team – a group defined by dedication, expertise, and passion. Meet the faces driving our success!

Hours of Operation

Monday 1 pm – 4 pm, Tuesday – Friday 10 am – 2 pm